Privacy policy

Legal notice

• Site owner and publisher: Ms. Adrienn TOROK, sole proprietor
• Head office: 3767 ROUTE DE MENTON, 06500 GORBIO
• SIRET : 81290498500031
• Publication Director : Mrs. TOROK Adrienn
• Telephone: 06 95 80 95 19
• Contact:  Click here to contact us
• Website hosting:  OVH, 2 rue Kellermann – BP 80157 59053 ROUBAIX CEDEX 1

Privacy Policy – ​​General Data Protection Regulation

Ms. Adrienn Torok (“we,” “us,” “our”) operates the website https://www.the-dog-walker.com (hereinafter referred to as the “Service”). The data controller is Ms. Adrienn Torok, represented by Ms. Adrienn Torok, 3767 Route de Menton, 06500 Gorbio, France. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

• Service  : By Service, we mean the website https://www.the-dog-walker.com operated by Ms. Torok Adrienn
• Personal Data  : Personal Data means data about a living individual who can be identified from that data (or from that data and other information either in our possession or likely to come into our possession).
• Usage Data  : Usage Data is collected automatically and is generated either by the use of the Service or by the Service infrastructure itself (e.g., time spent viewing a page).
• Cookies  : Cookies are small files stored on your device (computer or mobile device).
• Data Controller  : The Data Controller is the natural or legal person (alone, or jointly or in common with other persons) who determines the purposes and means of the processing of personal data. For the purposes of this Privacy Policy, we are the Data Controller of your personal data.
• Subcontractors (or Service Providers)  : The term Subcontractor (or Service Provider) refers to any natural or legal person who processes data on behalf of the Data Controller. We may use the services of several Service Providers to process your data more efficiently.
• Data Subject (or User)  : Data Subject means any living person who uses our Service and is the subject of Personal Data.

Data Collection and Use

We collect several types of data for different purposes in order to provide and improve our Service to you.

Types of data collected

Personal Data

When you use our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• E-mail address
• First name and last name
• Cookies and Usage Data

We may use your Personal Data to send you newsletters, marketing communications, promotions, and other information that may be of interest to you. You can choose not to receive any communications from us, or to receive only certain communications, by clicking the unsubscribe link or following the instructions in each email we send.

Usage Data

We may also collect information relating to how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookie tracking and data

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as pixels, tags, and scripts are also used to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Examples of cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference cookies. We use preference cookies to remember your preferences and various settings.
• Security Cookies. We use security cookies for security reasons.
• We collect information during the order validation process on our store.

Learn more about our cookie policy

Online store

During your visit to the site, we are tracking:

• Products you have viewed: we use them to, for example, display products you have recently viewed;
• Location, IP address and browser type: we use these for estimating taxes and shipping costs;
• Delivery address: we will ask you to enter this to estimate shipping costs before you place your order, and to send you the order.

We use cookies to keep track of your shopping cart contents while you browse our site. When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card details, and possibly account details such as your username and password. This information will be used to:

• Send information about your account and order
• Responding to requests, including refunds and complaints
• Payment processing and fraud prevention
• Set up your account for our store
• Comply with all legal obligations, such as tax calculations
• Improve our store’s offerings
• We will send you marketing messages, if you choose to receive them.

If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill the order form for future orders. We generally store your information for as long as we need it for the purpose for which we collect and use it. This includes your name, email, and billing and shipping addresses. We also store any comments or reviews you choose to submit. Learn more about our cookie policy.

Contact forms

Ms. Adrienn Torok collects personal data on the Website from users who have contacted her via the online contact form. This data is necessary to respond to user inquiries. In providing her services, Ms. Adrienn Torok only processes the following personal data, which is strictly necessary for responding to contact requests: last name, first name, and email address. The purpose of processing this personal data is to allow Ms. Adrienn Torok to respond to user inquiries. The contact form sends your message to the website administrator’s email address and does not store any data on the website. Data submitted via the contact form is stored indefinitely and is not used for commercial purposes.

Data usage

Ms. Torok Adrienn uses the collected data for various purposes:

• To provide and ensure our Service
• To inform you of changes to our Service
• To allow you to use the interactive features of our Service whenever you want
• To provide customer support
• To collect valuable data or analyses that will allow us to improve our Service
• To control the use of our Service
• To detect, prevent and resolve technical problems
• To inform you of news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have already indicated that you do not want to receive information of this nature.

Legal basis for processing personal data under the General Data Protection Regulation (GDPR) . If you reside in the European Economic Area (EEA), the legal basis for Ms. Torok Adrienn’s collection and use of the personal data described in this Privacy Policy depends on the specific personal data we collect and the context in which we collect it. Ms. Torok Adrienn may process your personal data:

• Because we need to fulfill a contract we have with you
• Because you gave us permission to do so
• Because we have a legitimate interest in carrying out this processing, and your rights do not override this legitimate interest.
• For payment processing purposes
• To comply with the law

Data retention

Ms. Torok Adrienn will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, to comply with applicable laws), resolve disputes, and enforce our agreements and policies. Ms. Torok Adrienn will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when such data is used to strengthen the security or improve the functionality of our Service, or if we are legally required to retain such data for a longer period.

Data transfer

Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to computers located in a place where data protection laws differ from those of your jurisdiction. If you reside outside of France and choose to provide us with information, please be aware that we transfer data, including Personal Data, to France and process it there. By accepting this Privacy Policy and submitting this information, you consent to this transfer. Ms. Adrienn Torok will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, including those relating to the security of your data and other personal information.

Data communication

Data sharing with law enforcement

In certain circumstances, Ms. Torok Adrienn may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Legal requirements

Ms. Torok Adrienn may disclose your Personal Data if she believes in good faith that it is necessary to:

• To fulfill a legal obligation
• To protect and defend the rights or property of Ms. Torok Adrienn
• To prevent or investigate potential wrongdoing within the scope of the Service
• To ensure the personal safety of users of the Service or the public
• Protecting yourself against civil liability

Data security

The security of your data is important to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Data protection rights granted to you under the General Data Protection Regulation (GDPR): If you reside in the European Economic Area (EEA), you have certain data protection rights. Ms. Torok Adrienn intends to take reasonable steps to allow you to correct, amend, or delete your Personal Data or to restrict its use. If you would like to know what Personal Data we hold about you and want it removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• You have the right to access, update, or delete the information we hold about you. When this option is available, you can view, update, or request the deletion of your Personal Data in your account settings. If you are unable to perform these actions yourself, please contact us for assistance.
• Right to rectification. You have the right to have your data rectified if it is inaccurate or incomplete.
• Right to object. You have the right to object to our processing of your Personal Data.
• Right to restriction You have the right to ask us to limit the processing of your personal data.
• The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.
• Right to withdraw consent. You also have the right to withdraw your consent at any time if Ms. Torok Adrienn has relied on your consent to process your personal data.

Please note that we may ask you to verify your identity before responding to requests of this nature. You have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal data. For more information, please contact the data protection authority nearest to you in the European Economic Area (EEA).

Service providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to perform the Service on our behalf, to provide Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analyses

We may use third-party service providers to monitor and analyze the use of our Service.

• Google Analytics  : Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize ads on its own advertising network. You can prevent your activity on the Service from being made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript code (ga.js, analytics.js, and dc.js) from sharing information about your visits with Google Analytics. For more information about Google’s privacy practices, please see  Google’s Privacy Policy and Terms of Service .

Payments

We may offer paid products and/or services as part of the Service. In such cases, we will use third-party payment processing services (i.e., payment processors). We will not collect or store your payment card details. This information is directly transmitted to the third-party payment processors, who will use your personal data in accordance with their privacy policies. These payment processors comply with the PCI-DSS standard managed by the PCI Security Standards Council, which is a collaborative effort between brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure processing of payment information. The payment processors we work with are:

• Stripe  : Their  privacy policy  is available on the website;

Links pointing to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly recommend that you review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s privacy

Our Service is not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to delete that information from our servers.

Using Vimeo plugins

For video integration, we use the provider Vimeo. Vimeo is operated by Vimeo, LLC, whose registered office is located at 555 West 18th Street, New York, New York, NY 10011. On some of our web pages, we use plugins from the provider Vimeo. When you access pages of our website that have such a plugin—for example, our media library—a connection to the Vimeo servers is established, and the plugin is displayed. This transmits the web pages you have visited to the Vimeo server. If you are logged in as a Vimeo member, Vimeo will associate this information with your personal user account. When you use the plugin, for example, by clicking the play button on a video, this information is also associated with your user account. You can prevent this by logging out of your Vimeo account and deleting the corresponding Vimeo cookies before using our website. The purpose and scope of data collection, as well as the processing and use of data by Vimeo, your rights in this regard, and privacy settings options can be found in Vimeo’s data protection information:  https://vimeo.com/privacy

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Before the change becomes effective, we will notify you via email and/or by placing a prominent notice within our Service, and we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

For any questions relating to this Privacy Policy, please contact us via our  contact form.